Frequently Asked Questions

Everything you need to know about your Ninjutso gear.

How long does shipping take for my order?

Orders are typically processed within 24-48 hours. Standard shipping takes 3-7 business days depending on your location, while express options are available at checkout.

What is your return policy for electronics?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.

Do Ninjutso products come with a warranty?

Yes, all our electronic devices come with a standard 1-year limited warranty covering manufacturing defects and hardware failures under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your wireless mice and keyboards compatible with Mac?

Yes, our peripherals are plug-and-play compatible with Windows, macOS, and Linux, though advanced software customization may be Windows-only.

How can I track my package after it ships?

Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery status in real-time.